We ship event supplies, so we plan around your event date — not just a delivery estimate.
Planning for an event? Read this first.
We recommend ordering 2–3 weeks before your event date. That leaves time to unbox, check everything, and resolve any issue well before the big day. Ordering closer to your date? Email shiftsneverends@gmail.com with your event date and we will tell you honestly whether it can arrive in time.
Processing & delivery
- Flat-rate shipping: $15 per order, anywhere in the United States — no matter how big the bulk order.
- Orders are processed and packed within 1–3 business days. During peak wedding season, allow 1 extra day for large bulk orders.
- We currently ship within the United States; transit typically takes 2–7 business days depending on your location.
- Candles ship from our home base in Minneapolis, MN.
- Some lighting and décor items ship directly from our fulfillment partners' warehouses and may arrive in separate packages with separate tracking — this is normal, and every package is tracked.
Tracking
You will receive tracking by email for every shipment as soon as it leaves. If a tracking number has not moved for several days, contact us and we will chase it down.
Damaged in transit
Candles and glass are packed carefully, but accidents happen. If anything arrives damaged, email photos within 48 hours of delivery and we will replace it free or refund it — see our Return & Refund Policy for details.